Welcome to pj777. Your privacy is our top priority. This privacy policy explains how pj777 collects, uses, shares, and protects your personal information. By using the pj777.org website or mobile application, you agree to the practices described in this privacy policy. We are committed to complying with GDPR and other applicable data protection laws.
Pj777 is a licensed online gaming operator and we understand your personal information is sensitive. We protect your data using bank-grade encryption, secure servers, and strict internal policies. This policy informs you what information is collected, why it is needed, how it is used, and what rights you have. We regularly review and update this policy.
1. Information Collection – What Data We Collect
Personal Information
- Full name, date of birth, and nationality
- Address, city, district, and postcode
- Email address and mobile number
- Identity verification documents (NID, passport, driving license)
- Payment information (bKash/Nagad/Rocket number, bank account)
- Profile picture (optional)
- KYC (Know Your Customer) verification data
Usage and Technical Information
- IP address, browser type, and device information
- Login times, session duration, and click patterns
- Bet history, game preferences, and playing behavior
- Deposit and withdrawal transactions
- Cookies and tracking technology data
- Customer service communications and chat logs
- Bonus and promotion usage information
Pj777 collects only information that is absolutely necessary to provide our services. The information you provide during registration is required for legal compliance, age verification, and account security. We automatically collect technical data when you use pj777 to improve services and prevent fraud. Your payment information is encrypted and stored according to PCI DSS standards. We never store your password in plain text.
2. Information Use – Why We Need Data
- Account creation and management: To set up your pj777 account, verify your identity, and maintain account security.
- Service Provision: To provide all pj777 services including betting, casino games, live dealer, and slots.
- Payment Processing: To securely process deposit and withdrawal transactions and pay out your winnings.
- Verification and Compliance: To verify age, confirm identity, and comply with Anti-Money Laundering (AML) laws.
- Communication: To send you important account updates, promotional offers, and customer service messages.
- Fraud prevention: To detect suspicious activity, prevent multiple accounts, and maintain platform security.
- Service Improvement: To analyze user behavior, optimize the platform, and develop new features.
- Responsible gaming: To identify problematic gaming patterns and provide player protection tools.
Legal basis
Pj777 processes your data on legal grounds: contract fulfillment (managing your account and providing services), legal obligations (complying with KYC and AML regulations), and legitimate interests (preventing fraud, improving services). We never sell your personal information to third parties.
3. Information Sharing – Who We Share Data With
| Third parties | Purpose | Data type |
|---|---|---|
| Payment Processors | Transaction Processing | Payment information, name |
| Game providers | Delivering game content | Game history, user ID |
| Verification Services | Identity Verification | ID documents, personal information |
| Regulatory authorities | Licensing Compliance | Account and transaction data |
| Law enforcement | Legal requests | As required |
Pj777 shares your information only with trusted third parties who assist in providing our services. All third parties are contractually bound to comply with strict privacy and security standards. We do not sell or rent your data for marketing purposes. If pj777 is acquired, merged, or restructured, your data may be transferred but will remain protected under this privacy policy. We only share information with law enforcement when legally required or by court order.
4. Data Security – How We Protect You
SSL encryption
All data transmission is secured by 256-bit SSL encryption, providing bank-level security.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorized access.
Two-factor authentication
Enable 2FA for an extra layer of security and keep your account protected.
Secure Data Storage
All data is stored on encrypted, geo-redundant servers and backed up regularly.
Access control
Only authorized staff can access data under a need-to-know policy.
Regular audits
Independent security audits and vulnerability testing ensure the highest security standards.
Pj777 follows industry best practices for data security. Our servers are hosted in ISO 27001 certified data centers that provide physical and network security. We regularly update our systems through patch management, vulnerability scanning, and penetration testing. All staff receive privacy and data security training and sign non-disclosure agreements. While we take all reasonable measures, no internet connection is 100% secure and we cannot guarantee absolute security.
5. Your Rights – Data Control
Right of access
Request a copy of your personal data and learn how we process it.
Right to Rectification
Request correction of any errors or incomplete data in your information.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Restriction
Request that your data processing be restricted or suspended.
Right to Portability
Receive your data in a structured, commonly used format.
Right to object
Object to specific processing activities, such as direct marketing.
To exercise these rights, contact our customer service team or go to your account settings. We will respond within 30 days of receiving a valid request. For verification purposes, we may ask for additional information to confirm your identity. Note that deleting or restricting certain data may not be possible due to legal requirements (e.g., AML record retention). If you close your account, we will retain data as required by law.
6. Cookies and Tracking
Cookie policy
Pj777 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies: Essential for site functionality (login sessions, security)
- Performance Cookies: For analyzing and improving site usage
- Functional cookies: Remembers your preferences and settings
- Marketing Cookies: Shows relevant ads and promotions
You can manage or disable cookies from your browser settings. Disabling essential cookies may prevent some site features from working.
7. Data Retention – How Long We Keep It
Pj777 retains your personal data only as long as necessary:
- Active Accounts: As long as your account remains active and is necessary to provide services.
- Inactive Accounts: Up to 5 years after inactivity for legal and regulatory requirements.
- Transaction Records: 7 years after account closure (AML and tax laws).
- Marketing Communications: Until you unsubscribe, then removed immediately.
- Customer service records: 3 years for dispute resolution and quality assurance.
When the retention period ends, we securely delete or anonymize your data. Some data may need to be kept longer as required by law. We regularly review our databases and remove outdated, unnecessary information.
8. Children's Privacy
Age Restrictions
Pj777 is for individuals aged 18 and over only. We do not knowingly collect personal information from minors. If we learn that a child under 18 has provided us with information, we will immediately delete that account and erase the data. If you believe a minor is using pj777, please notify us immediately.
9. International Data Transfers
Pj777 is based in Bangladesh but some data processing partners may be located in other countries. When your data is transferred to another jurisdiction, we ensure that:
- Transfers comply with GDPR and applicable data protection laws
- Recipients provide adequate data protection standards
- Appropriate safeguards are in place (e.g., Standard Contractual Clauses)
- Your rights and freedoms are protected
10. Privacy Policy Updates
Pj777 may update this privacy policy from time to time to reflect changes in law, business practices, or new technologies. When changes occur, we will post the updated policy on this page and revise the "Last Updated" date. For significant changes, we will notify you via email or in-app messages. Continued use of pj777 after updates means you accept the new privacy policy. We recommend reviewing this page regularly.
Have questions about your privacy?
Our dedicated data protection team is ready to help
Join securely Log InContact the Data Protection Officer
For any questions, concerns, or requests about this privacy policy, contact our Data Protection Officer. We are committed to responding to all privacy-related inquiries within 24-48 hours. You can also reach us via live chat or our customer service email.